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As soon as you click the orange button, you'll be taken to a confirmation page that lets you know we received your request. Next, an email will be sent to my entire support team, alerting us that you've asked for their help.
You can usually expect an email response before the business day's end, unless you submit a request at the end of the day. In that case, you would receive a reply sometime the following morning, Monday through Friday. If you need us to call you, let us know and we'll call you.
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Office Hours: Monday-Friday, 9AM-5PM Eastern